Looking for a Mailchimp alternative? Try UK email marketing tool, Smart Messenger, for great functionality, a dedicated Account Manager & unlimited customer support, all at a competitive price.
Ideal Alternative To Mailchimp in the UK
When you begin using email marketing to reach your target customers, you need to find the platform that’s right for you. There are plenty of big-name choices out there – and for many people, Mailchimp is the most instantly recognisable brand. This US-based business has spent serious money on their marketing and their platform is a good one. So, why should you take the time to learn about Smart Messenger, the UK Mailchimp alternative? Watch our short video and read on to discover the important areas where Smart Messenger has the edge.
1. Get your very own dedicated Account Manager
When you sign up to use an email marketing service, you’ll discover a platform with plenty of functionality. Choose Mailchimp and you’ll be expected to navigate this new terrain and learn about how to use it to your best advantage by yourself. A company as huge as Mailchimp can’t provide that personal touch for its customers, it would demand too much of a time and money investment. That’s where Smart Messenger's email marketing tool is a great UK Mailchimp alternative.
It doesn’t matter whether you sign up for a Lite, Standard or Pro email marketing account with us, you’ll get a dedicated Account Manager for customer support, as a constant contact point to help you. From day one, this email marketing expert will help you get to grips with our user-friendly Smart Messenger platform and offer advice along the way. There is no limit to how much help they’ll give you, so you can rely on them to be there whenever you need guidance.
Why not take a peek at some of our team members so you can see who we are, find out about our specialisms and connect on LinkedIn too, if you wish?
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2. A bespoke service for your business
Our Smart Messenger experts make it their business to know your business. Having worked with customers in many different industries and with diverse email marketing goals, our team have plenty of experience you can draw on. They’ll take the time to get to know your business, what you are trying to achieve and will help you to succeed.
In contrast, when you use Mailchimp, you are just one of a vast number of people using their platform. The help they offer is generic and you’ll never receive a comparable level of personal service. Smart Messenger provides great functionality and has the added benefit of bespoke advice, which makes it an excellent alternative to Mailchimp.
To get started, you may wish to use our Bespoke Template service. Bespoke Templates are created by our in-house designer and will complement your brand perfectly. They only cost £149 too!
3. Access UK-based phone support
When you are trying to craft the perfect email marketing campaign, struggling to find the function you need or in need of a quick fix, it’s much easier to pick up the phone. Trying to explain it in a chat box or via email can be a long, arduous process, especially when there’s most likely a simple fix. If you can’t find the answer to your problem in Mailchimp’s help section, you can’t ring your account manager for help. Instead, you may be left trawling their help centre, trying to find the answers.
You never need to do that when you are using Smart Messenger. Our team are UK-based and offer phone support during working hours. So, when that annoying niggle happens, you can get it sorted straight away.
Or maybe you'd like some guidance on getting the most from Smart Messenger. From advice on how to use social sharing to maximise the reach of your campaigns via social media, to providing practical tips on segmenting your data, we're here to help. In fact, if you happen to be local or in Norwich, you can even pop into our offices if you want a quick chat over a cuppa and we’ll be delighted to see you.
It’s all part of the Smart Messenger Email Marketing service we offer, and we are always there to make life easier for you.
You won’t miss out by picking Smart Messenger over Mailchimp
Now you know the top three reasons that Smart Messenger is an excellent alternative to Mailchimp, we want to reassure you that we’re also very similar.
Smart Messenger’s price list is comparable to Mailchimp, and we have three plans for you to choose from. Our most affordable Lite platform for businesses starts at just £10 per month (plus VAT). This plan is an excellent place for small businesses to start up their email marketing efforts and explore the benefits of reaching customers this way without breaking the budget. Not only can you store an unlimited number contacts in your account without penalty, there are lots of other features you will love too.
If you want more advanced features and functionality, including automation features, advanced segmentation, split testing, integrated Google Analytics, more custom fields, drag-and-drop template building, landing page builder, and custom drag-and-drop form builder, our Pro plan is just £30 per month (plus VAT). Like Mailchimp, the plan tiers offer you more features with every step up, so you can decide what works best for you and just pay for extra email credits as and when you need them, so you will not see the words, as you do on Mailchimp, not enough credits. With Smart Messenger, there are no long-term commitments when it comes to your sending credits, you only pay for what you send.
Our Lite, Standard and Pro plans are all competitively priced, and when you add in the personalised service and advice we offer, they are a great UK Mailchimp alternative. Remember, it's not easy to get a real-life human being on the phone to help you navigate the Mailchimp platform, but our friendly Smart Messenger team are ready to talk when you need them.
Like Mailchimp, we also offer real-time, comprehensive reporting with every package, so you can discover what’s working well and what you should change. By tracking engagement, you can learn what your customers are responding to and drive sales. You can also make your email campaigns personal by customising data fields on all three of our plans.
With our premium plans, Standard and Pro plans, you can use automation to create sales funnels and streamline your messaging, plus you can use the Google Analytics integration to obtain even more data to interrogate as you plan future campaigns.
If you aren't confident or simply do not have time; aren't sure that email marketing will work for you or do not feel confident on your own; try our managed service. All you need to do is send us your content and contact email list and we will do everything for you. After sending you will receive a full interaction report. Campaigns are just £149 each and you can choose move to our DIY service whenever you feel comfortable.
We take our data protection responsibilities seriously and you can rest assured that your data is safe with us. All our practices align with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and we have trained and accredited data protection staff in-house. If you have any questions about data protection or security, you can ask our experts at any time.
Our friendly team are on hand to advise you about campaign content and structure too. We see all kinds of email campaigns and know how successful they are. Just pick up the phone and have a chat with us about your business and what you are looking to achieve and we will help you.
Find out more
If you’d like a demo from the Smart Messenger team and guidance on how to make email marketing work for you, please get in touch on 01603 858 250 or email us email@example.com
Easy-to-use Email Marketing
Smart Messenger's drag-and-drop template editor and landing page builder make it easy for businesses to create professional-looking emails and landing pages without any coding knowledge. With a variety of design tools and a bespoke template building service, businesses can create visually appealing emails that are optimised for desktop and mobile devices, ensuring that your messages reach your subscribers wherever they are.
How to use Mailchimp?
Mailchimp is an email marketing tool, used by businesses across the world to communicate with their customers via email. What most people don’t realise is that there are some good mailchimp alternatives available with the same or even better functionality, service and a personal level of customer support.
Email marketing software doesn’t have to be Mailchimp!
Benefits of Mailchimp?
- There's a DIY free option for when you get started
- Automated processes to guide customers through the journey and connect platforms.
- 24/7 customer support in the form of chatbots and forums
- Generic email templates
Smart Messenger Benefits:
- Three plans to choose from, starting at just £10 per month
- DIY and managed email marketing options
- UK based, which means we’re bound by GDPR and the UK Data Protection Act 2018
- Bespoke customer service from a dedicated Account Manager who provides tailored advice as they know you and your business
- Smart automation features that allow you to automate email marketing campaigns and onboarding processes, creating a smooth customer journey
- Eye-catching, bespoke email templates created specifically for your organisation by our in-house designers
- In-house Data Protection experts who you can speak to for advice.
Alternatives to Mailchimp?
Smart Messenger is the ideal UK alternative to Mailchimp! Our email marketing tool works in an intuitive and user-friendly way. Our plans start from £10 to £30 a month and offer unlimited contacts, custom data fields, real-time reports, a dedicated Account Manager, unlimited support, automation, workflows, google analytics integration, drag & drop form builder and landing page builder.
Smart Messenger is a great email marketing platform for both small and larger senders alike. You can keep it simple and use your Account Manager to help you get the most from your campaigns. Or you can create advanced segmentation, detailed automated user journeys, carry out split testing to improve targeting and more - all with the support of your dedicated Account Manager!
Is Mailchimp easy to learn?
Despite being the largest email marketing tool available, Mailchimp can be tricky to master. You have to teach yourself with limited support such as chatbots, live chat and forums, this results in a significant upfront time investment that’s reset every time they update the platform. With Smart Messenger, your Account Manager provides full training and support so you can be up and running in no time. We’re also on hand to provide customer support and best practice guidance whenever you need it - just a phone call or an email away!
How is Mailchimp's customer support?
Speaking of customer support, Mailchimp mainly provides answers via email which can take time and is not personalised. At Smart Messenger your Account Manager is just a phone call away to talk you through any issues you might be facing. If you prefer email we will get back quickly with a personalised answer.
Is Mailchimp free?
It is, but not all good things are free! While Mailchimp does offer a free plan it has limited functionality and support and means there will be Mailchimp branding at the bottom of every email you send. It is also limited in the amount of emails you can send, so you may find that Mailchimp does not offer enough credits for you to stay on the free plan. Although Smart Messenger doesn’t offer a free plan, our prices start at an affordable £10 a month and our solution offers significant advantages and functionality compared with Mailchimp’s paid plans. The main two being a dedicated Account Manager and unlimited contacts! You will never have to see the words 'Mailchimp not enough credits' again.
Is Mailchimp a good choice?
Overall, there are several reasons why choosing Mailchimp has its drawbacks. The support you get, even on a paid plan, is mainly via email and chatbots and you could be passed from pillar to post to have an enquiry answered. With Smart Messenger, your Account Manager gets to know you on a personal level and is available on the telephone or via direct email to support you with any issues, so you only have one point of contact.
Another issue is privacy. Mailchimp is based in the US which means your data and, by extension, that of your customers, is held there. Privacy Shield was recently ruled as invalid by the EU Court of Justice which created a need for a new way to protect EU and UK citizens’ data that’s held in the US. Smart Messenger is a UK based company which means we’re bound by UK and EU privacy laws. Our in-house data practitioners ensure we’re always staying compliant, helping you stay compliant too! We’re always happy to answer any data protection or privacy-related questions you may have.
Choose Smart Messenger
There’s no extra charge for our help - ever!
The Smart Messenger digital marketing platform is designed to be user-friendly and easy to navigate. However, if you ever get stuck, you can rely on our ‘Just Call Us’ support or drop us an email. There’s no slogging through help forums or negotiating with chatbots here. Pick up the phone or email us and you’ll get through to a friendly expert who is happy to help straight away.
When you sign up, you’ll get a dedicated Account Manager to look after you. They’ll get to know you and your business so they can provide bespoke advice and help you achieve your goals. By giving you first-class support and personalised guidance, our aim is support your business for the long-term.
Customer satisfaction is our priority
Our internet marketing service team is knowledgeable and dedicated to providing the best service possible, and we’re ready to help you take your email marketing to the next level. By providing both DIY and managed services, we give customers the choice to work in a way that suits them best. No matter what path you take, you can rely on our friendly team to be at the end of the phone whenever you need us.
Effortlessly Create Compelling Campaigns
Smart Messenger's email creation tool is drag-and-drop, which makes creating templates a breeze. We can get you started straight away, as we are confident you will be able to find your way around very quickly. However, your dedicated Account Manager will also organise an initial training session to ensure you know where everything is and how to use Smart Messenger to its full potential. They will also be on hand to help you at anytime with queries, questions and general advice.
Top UK Mailchimp Alternatives
While Mailchimp has been a popular email marketing platform for many years, there are now a growing number of alternatives available to businesses. With so many options, it can be challenging to know which one is the right choice for your needs. Naturally, Smart Messenger is our top recommendation for businesses looking for the best alternative to Mailchimp, although there are other contenders in the market. Each of these alternatives offers unique features and benefits that can help businesses create successful email marketing campaigns.
While Mailchimp may be a well-established player in the email marketing market, Smart Messenger offers a number of advantages that make it a compelling alternative for businesses of all sizes. With its personal touch, UK-based phone support, advanced segmentation and personalisation options, drag-and-drop template editor, transparent pricing, and excellent customer support, Smart Messenger is a platform that can help businesses achieve their email marketing goals and stand out in a crowded market.
Why Smart Messenger is the Top Choice for so many UK Email Marketers
Of all the Mailchimp alternatives, we believe Smart Messenger is the best email marketing solution choice for UK businesses. Here's why:
- Dedicated account manager: Smart Messenger provides each client with a dedicated account manager who is available to provide comprehensive initial training to help you get started with the platform and to provide ongoing support whenever you need it. This personal touch is especially important for businesses that are new to email marketing and need extra guidance.
- Bespoke services: Unlike Mailchimp, which provides generic advice and support, Smart Messenger's experts take the time to understand your business and provide advice based on your specific needs. This tailored approach means that you get the most out of the platform, and your email campaigns are more effective at engaging your audience.
- UK-based phone support: Smart Messenger provides UK-based phone support during working hours, which means you can easily get in touch with a real person when you need help, rather than trying to navigate your way through help centres, negotiate with chatbots or having to wait for an email response.
- Advanced segmentation and personalisation: Smart Messenger allows you to segment your subscribers based on specific criteria, such as their interests or location, enabling you to create targeted campaigns that are more relevant to your subscribers. Additionally, Smart Messenger allows you to personalise your emails with dynamic content, so each subscriber sees content that is tailored to their specific interests or behaviour.
- Drag-and-drop template creator/editor: Smart Messenger's drag-and-drop email template editor is a powerful tool that enables you to create beautiful and engaging emails without any coding knowledge. With the editor, you can easily add images, videos, buttons, and other elements to your emails, and then preview them to ensure they look great on desktop and mobile devices.
- Forms and landing page builder: Smart Messenger's forms and landing page builder is another useful feature that enables you to create custom landing pages for your email campaigns. Landing pages are an effective way to drive conversions by providing a targeted, focused message that encourages visitors to take a specific action, such as filling out a form to subscribe to a newsletter, for example.
- Transparent pricing: Smart Messenger's email marketing costs compares very favourably with Mailchimp and other competitors, and the platform offers a range of pricing plans to suit businesses of all sizes and budgets, with no long-term commitments or hidden fees.
- Excellent customer support: Smart Messenger's customer support is second to none, with a friendly and responsive team of email experts always on hand to help clients if they have a query, from getting started to advanced features.
In conclusion, while Mailchimp is undoubtedly one of the most popular email marketing platforms available, it may not be the best fit for every business – especially those marketers who would like responsive, personalised support from real people. Smart Messenger, on the other hand, offers a powerful and cost-effective alternative for UK businesses looking to take their email marketing efforts to the next level.
With its dedicated account managers, bespoke service, UK-based phone support, advanced segmentation and personalisation capabilities, drag-and-drop email template editor, landing page builder, transparent pricing, and excellent customer support, Smart Messenger is an ideal alternative to Mailchimp for businesses that want a more effective and tailored approach to their email marketing campaigns.
So, if you're looking for a UK-based email marketing platform that can provide a professional, fully featured email marketing solution with a superior level of personal support to Mailchimp, without the high costs or generic advice, Smart Messenger is the perfect choice.
Ready to get started?
The Smart Messenger Email Marketing Team Awaits
At Smart Messenger, we pride ourselves on being approachable and passionate about helping businesses achieve their marketing goals. Our team of experts is always eager to assist you, whether you're a seasoned marketer or just starting out. We make it simple to get started with Smart Messenger; just reach out to us and we'll be there to guide you every step of the way.
See What's On Offer - Take A Tour
If you would like a no-obligation 30 minute demo, just ask! We would love to show you around and give you some helpful tips to get you started. We look forward to hearing from you.
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