About Us

Email Marketing Built Around Your Needs

Email marketing focused on your success

Welcome to Smart Messenger, the email marketing service run by an expert team focused on your success. Since 2003, our UK-based team has been helping clients create and deliver effective campaigns that engage their customers. By providing unrivalled levels of support and advice, we make sure you get all the benefits of Smart Messenger’s powerful platform. 

Customer satisfaction is our priority

As a specialist email marketing agency, our knowledgeable team is dedicated to providing the best service possible, and we’re ready to help you take your email marketing to the next level. By providing both DIY and managed services, we give customers the choice to work in a way that suits them best. No matter what path you take, you can rely on our friendly team to be at the end of the phone whenever you need us.

Unlimited Support & Advice

There’s no extra charge for our help - ever!

The Smart Messenger platform is designed to be user-friendly and easy to navigate. However, if you ever get stuck, you can rely on our ‘Just Call Us’ support or drop us an email. There’s no slogging through help forums or negotiating with chatbots here. Pick up the phone or email us and you’ll get through to a friendly expert who is happy to help straight away.

We want to learn about your business

When you sign up, you’ll get a dedicated account manager to look after you. They’ll get to know you and your business so they can provide bespoke advice and help you achieve your goals. By giving you first-class support and personalised guidance, we hope to win your long-term business.

Support & Advice

Email Marketing Solutions for Every Business

Our fully featured Smart Messenger platform caters for all

It doesn’t matter whether you are new to email marketing or a seasoned pro, whether you are sending high volumes of email or targeting a small list. Smart Messenger was designed to provide professional, cost-effective options for all businesses. Our reliable, UK-based service can deliver whatever you need.

All the features you’d expect – and more

You’ll find all the email marketing features you expect on the Smart Messenger platform. From our simple drag-and-drop campaign editing to powerful segmentation and targeting tools; personalisation and dynamic content facilities to split testing, automation and detailed reports. The platform also offers easy-to-use bespoke forms and landing page builder tools. Better yet, our customer-focused support team are on hand to help you get the most out of Smart Messenger.

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We're Serious About Data Protection

Get the benefit of our Data Protection expertise

We guarantee that your data is safe with us, and we’re stringent about data protection. All our practices are in line with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR), and we have trained and accredited data protection staff in-house. If you have any questions about data protection or security, you can ask our experts at any time. If you want a more detailed consultation, you can book in with one of our UK-based team.

Your data sharing agreement is bespoke

We provide a bespoke data sharing agreement for each client, which is tailored to their specific requirements. The agreement is designed to ensure that a proper Data Controller/Processor relationship exists between us, as is required under GDPR. We can also provide templates for an email marketing Data Processing Record and Data Privacy Impact Assessment for you to use when working with your customers so that you can identify and minimise the risks of your projects.

Get Help with Data Protection