8 Simple ways to make your email marketing more mobile friendly

Ensure that your mobile users are not being left out.

Why is mobile optimisation for email marketing so important?

Email marketing has changed considerably since it’s conception and more email campaigns are being opened on a mobile than ever before. Depending on your audience’s location, age, industry etc. the percentage of email opens via mobile device varies. However, analytics generally conclude that at least half of emails are being opened on mobile. On top of that, some readers may also first check their emails on their phone, before taking a more in depth look later via desktop.

Despite these reports, mobile friendly emails continue not to be prioritised. Get the upper hand on email marketing with Smart Messenger’s tips on how to keep up to date and make your campaigns accessible to all of your customers.


1. Make your ‘calls to action’ the focal point of your email

 Lead your readers to your call to action and consider how you can make it stand out from its surrounding content.  Don’t underestimate the power of colour; a contrasting accent colour can catch even distracted eyes. And keep in mind that a cursor is a lot more precise than a thumb, so make your button noticeable and easily clickable for your mobile users.

In short, think louder, larger, and simpler so that mobile users won’t miss your CTA or accidentally click the wrong link.

2. Take extra care when using images

 Images are a great way to capture your recipient’s attention, but only if they’re done right. Too many images can not only overwhelm your mobile users but make your email difficult to load, so use images sparingly and effectively.

Additionally, not all mobile devices display images by default, and if a recipient is reading the email when they are on the go, they may not have the best network connection to download said images at all. Test what the text-only experience is like and ensure that it makes sense with or without the images.

3. Keep your subject lines short and sweet

The number of characters in a subject line that a mobile device will display varies, but as a general rule, your subject line should have around 25-30 to ensure it doesn’t cut off midway. Short and snappy wins this round.

4. Don't forget the preheader text

 Preheader text is often overlooked but can be equally as important as your subject line, especially when viewing the email on mobile. The preheader essentially gives the reader a preview of the email, so keep it relevant while showing them a fresh angle on your content. Alongside your subject line, an enticing preheader can cement your recipient’s decision to open your email.

Like subject lines, preheaders will display differently on different devices so be concise and striking to convince them to keep reading. 

5. Prioritise readability

Needless to say, people are busy, and nobody wants to spend hours going through their emails. Small blocks of segmented text tends to be more appealing than one long chunk. Recipients are more likely to read the content of (and ultimately engage with) your email when they perceive it to be a convenient or ‘quick read’.

6. Don’t overcrowd your reader’s screen

Less is more when it comes to designing an accessible and appealing email. Especially when viewed on small screens, simple and clean-looking layouts are often more enticing than busy ones. Don’t be afraid of blank space; it frames your content (and your call to action), directing your reader’s attention to what’s important. Simply formatted emails with a clear direction can make your content easier to follow and engage with. 

7. Test on multiple devices

 Before sending, see for yourself how your email looks on different devices. You may notice a detail to improve that you wouldn’t otherwise have thought of, and you can be assured that your email displays the way you intended and achieves your objectives.

8. Use a responsive email template

 On smaller screens, your carefully designed email can become, bluntly, squashed, resulting in your recipients having to pinch and fiddle about to read your email. This can be particularly irritating when you are in a hurry and may result in previously interested recipients abandoning trying to go through your email.

Responsive email templates do the work for you by displaying differently depending on the device, allowing you to present your content the way you want to, while remaining appealing and easy to read no matter where they are viewing the email from. 

Smart Messenger provides our customers a range of responsive templates ready to use for free with their campaigns. Alternatively, we can also make something especially for your business with our bespoke template design service for just £149. We want to make things easy for our customers, so that they have the time to focus on making their content shine without the hassle.

Still have questions? 

Smart Messenger have been around since 2003 and our wealth of experience allows us to provide exceptional advice and support. We ensure that our knowledge stays current as digital marketing evolves and our friendly, UK based team are always happy to talk through your goals so that we can help your business get the results you want. Just pick up the phone for advice on how to best utilise email marketing specifically for your business, be it big or small.  

Ready to kickstart your marketing or inspired to explore what else you could achieve?

Our expert team are ready to help you achieve your goals – and get great results. Ask a question, book a demo or get an expert perspective today.

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