Our Solutions
To overcome these challenges, Clair introduced Smart Messenger and used its features to improve her clients' email marketing activities.
Improving Campaign Performance
By refining Norwich Print Solutions’ email marketing approach and making use of Smart Messenger’s features to create targeted, well-constructed and eye-catching campaigns, Clair helped the firm to engage its audience more effectively.
“Norwich Print Solutions wanted to get more from their email marketing and my support, combined with the powerful Smart Messenger platform, has ensured they’ve achieved this,” Clair explains.
A Professional Platform
For Clair’s leadership training and development client, the introduction of Smart Messenger has transformed their approach to email marketing. The system’s comprehensive features, including detailed metrics and an automated unsubscribe feature, enable Clair to monitor campaign performance data and easily comply with data protection regulations.
Clair continues: “With Smart Messenger, my client has an effective email marketing system that allows us to send regular customer e-shots and easily measure the performance of each campaign. It’s also reassuring to know that any subscriber opt-outs are now dealt with automatically, preventing these people from being contacted in error when sending future campaigns.”
Email Marketing Training
Smart Messenger holds regular Email Marketing Training Courses. These are aimed at anyone responsible for email marketing, regardless of their email marketing platform. Clair attended one of these courses and found it very beneficial for her Virtual Assistant business.
"Smart Messenger’s email marketing workshop was incredibly helpful and offered excellent value," Clair remarks. "As a Virtual Assistant, it's vital to stay updated, and this course significantly boosted my skills. The knowledge I gained has directly improved the support I provide to my clients. Thanks to the training, I’m now equipped to create even better campaigns, ensuring I deliver great service that helps my customers grow their businesses,” she continued.
Unlimited Support
The standout advantage of Smart Messenger for Clair is their ‘Just Call Us’ support service. Unlike platforms such as Mailchimp, which often require expensive premium plans for similar assistance, Smart Messenger's Norwich-based team offers unlimited phone support to all its clients.
Clair explains, “As a professional email marketing system, it’s a given that the Smart Messenger platform will do what I need. For me, it’s the unlimited phone support from Smart Messenger’s team that’s the outstanding feature.”
Clair values this support highly, acknowledging its role in reducing downtime and enhancing productivity for both her VA business and her clients:
"Smart Messenger’s phone support is excellent. I know I can pick up the phone and get help any time I need it. That’s worth a lot,” says Clair. "For me and my clients, time is money. Unlimited access to Smart Messenger’s friendly experts minimises downtime, allowing me to complete tasks more quickly and efficiently. This level of support has also been a real selling point for me when marketing my services to clients,” she continues.