Our Solutions
Turning to Smart Messenger, Takethatphoto found a responsive partner ready to address their needs. Working closely with our client to provide a fully bespoke service, we designed a professional confirmation email template that perfectly aligns with Takethatphoto’s brand and implemented an integrated solution that seamlessly sends customised confirmation emails to customers each time a booking is made. These emails have significantly enhanced the customer booking experience.
The integrated system operates smoothly. When a client books through SuperSaas, Smart Messenger's Zapier integration instantly triggers the sending of a professional confirmation email.
Paul Felton from Takethatphoto expressed appreciation for Smart Messenger's support:
"The Smart Messenger team provided a solution where others couldn’t. It wasn’t an easy fix and I’m grateful for the dedication they invested in achieving our desired outcome. Their support is superb and having them readily available by phone whenever we need assistance is really valuable to us.”
Takethatphoto’s turnover has increased significantly in the past year and Paul attributes some of this growth to the seamless, more professional approach enabled by the Smart Messenger integration.
“Our professional, on-brand communications give students greater confidence to make a booking. Since implementing Smart Messenger, our bookings are up, we’re filling our calendars quicker and turnover has grown by 20% this year!" explains Paul.
This project showcases Smart Messenger's collaborative approach with clients, offering customised support to enhance efficiency and drive business growth. By assisting Takethatphoto in overcoming long-standing challenges, we ensured a smooth learning curve and swift implementation. Through our integrated email marketing solution, Takethatphoto optimised their operations and enhanced their customer experience, reinforcing their position as industry leaders in event photography.