Best Practices for Adding Links to Emails
Including links in your marketing emails is an important part of driving engagement, whether you're directing readers to your website, a booking page or a special offer. However, formatting links incorrectly, overusing them or linking to insecure websites can make your email appear untrustworthy and trigger spam filters. This can lead to emails landing in junk folders, harming your sender reputation and reducing campaign effectiveness.
To help prevent these issues and improve deliverability, follow our tips for adding links to your campaigns.
1. Use Descriptive Link Text
When creating links, use descriptive text rather than including the full web address (URL) as your clickable text. For example, instead of linking from the words www.mywebsite.com, use Visit Website. This is important because email platforms often replace your links with invisible tracking URLs so they can monitor clicks. If the visible text looks like a full URL but doesn’t match the tracking link, it can appear suspicious to spam filters. If you see a warning like "The link text looks like a URL and is likely to be classed as a phishing link" when testing your campaign, simply update the visible link text to use a descriptive phrase instead.
3. Create a Plain Text Version of Your Campaign
Whenever you send a campaign, it’s important to generate a plain text version alongside your ‘glossy’ HTML version. This is known as a multipart email and professional email marketing platforms like Smart Messenger can generate it with a click of a button, issuing both versions simultaneously when you send your campaign. Many email clients, including Gmail and Apple Mail, prefer multipart emails because they improve compatibility across different devices and email systems. They also help with spam filtering, as plain text versions reassure email providers that your message is legitimate, especially where links are concerned.